Why choose TFM?

Why our clients say they choose us:
  1. We’re reliable and accountable
  2. We’re available and responsive
  3. Our service is cost effective
  4. We provide practical environmentally sound cleaning & waste management

What can you be assured of with TFM?
  • We clean at times that suit you.
  • Cleaning is tailored to your specific workplace
  • Our supervisors and managers are empowered to make decisions reducing response times
  • We’re very competitive on rates and help you find opportunities to save money
  • We closely monitor and report to you on cleaning performance against KPIs
  • Our cleaners keep current with innovations in products, practices and equipment
  • Our cleaners are professional, friendly, polite and approachable
  • Our cleaners work quickly and quietly without the need for client supervision

Achievements

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The Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business's own customers. The awards are an indication of a well-run business where satisfied customers are a sign that the business is healthy and worthy of praise.

TFM (Aust) is proud to have received Australian Achiever Awards in 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2019, 2020:
Highly Recommended for Excellence in Customer Service.

Environmental Responsibility

At TFM (Aust), we are very conscious of our environmental responsibilities. Our management and staff are committed to developing and maintaining best practice standards in our company's environmental management system. As well as aiming to always source environmentally - friendly materials, equipment and solvents, we ensure that our environmental practices are implemented, monitored and reviewed throughout all of our activities. This includes:

  • our duty-of-care responsibility to our clients, the public and our staff
  • indoor air and risk management methodology using up-to-date equipment and filters
  • use of natural chemicals – biodegradable
  • use of anti-bacterial and environmentally friendly chemicals
  • safe recycling of materials and chemicals
  • responsible disposal and reduction of waste
  • prevention of hazardous contamination
  • decrease in resource consumption
  • reduction of pollution on sites.

Quality Assurance

OH&S
As the quality of our service is clearly visible to our clients' staff and customers, its essential that our cleaning services are of the highest quality. That's why we stay abreast of industry trends and developments on a global basis. Through this proactive approach, we investigate new products and service-delivery that can help us provide the superior services that our clients seek. We strive to consistently:

  • Provide quality services in every aspect of our work
  • Deliver high-level efficiency and productivity in our tasks
  • Improve management processes with a dynamic approach
  • Continually investigate and embrace process improvements
TFM (Aust) is committed to achieving the highest performance in occupational health and safety with the aim of creating and maintaining a safe and healthy working environment for all its staff, contractors, visitors and clients. We believe that the health and safety of people within the workplace is an integral and vital factor in the successful planning and implementation of any job or project.

In demonstration, of the above commitment, TFM (Aust) aims to:

  • provide and maintain safe plant, systems of work and entry and exit from the workplace;
  • make and monitor arrangements for the safe use, handling, storage and transport of plant and substance;
  • maintain the workplace in a safe and healthy condition;
  • provide adequate facilities to protect the welfare of all employees;
  • provide employees, contractors and customers with regular information, instruction, training and supervision to ensure their safety; and
  • maintain information and records relating to employees' health and safety.

Promoting and maintaining occupational health and safety is primarily the responsibility of management. However, to achieve a healthy organisation it is important that everyone accepts responsibility for the health and well-being of everyone in the workplace.